Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a non GamStop casino you have read about here? This page explains how to reach Non Gamstop Casinos and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route to our editorial team. Write to us at [email protected] and a member of the team will read your message personally — we do not rely on automated replies to stand in for a real answer.
A short note on what your enquiry concerns helps us route it to the right person and reply faster. If it relates to a specific casino, offer or article, mentioning the name and page helps us find the context quickly.
What We Can Help With
- Casino accuracy queries — questions about how we describe a specific operator's welcome bonus, wagering requirements, payment methods or withdrawal times, including anything covered in our trusted non GamStop casinos guide.
- Corrections — bonus terms, minimum deposits and licensing details at casinos not on GamStop change without much notice. If you believe something we have published is out of date, tell us and we will check it against current sources.
- General feedback — thoughts on how we compare gambling sites not on GamStop, or topics you would like to see us cover in more depth.
- Editorial and partnership enquiries — if you represent a casino brand, software provider or another business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Safer gambling concerns — if you or someone you know is struggling with gambling, say so in your message. We will not offer treatment advice ourselves, but we can point you towards recognised UK support services.
Why We Point Some Readers Elsewhere
We are a review and comparison site — we do not operate any casino, hold customer funds, or process deposits or withdrawals. That means we cannot resolve account issues, verification delays or payment disputes on a reader's behalf. If your enquiry is about a specific problem with an account at one of the operators mentioned on this site, the casino's own customer support team is best placed to help, since they hold the account details and transaction records we do not have access to.
Where a dispute cannot be resolved directly with the operator, readers based in the UK can also raise unresolved issues through the licensing authority stated in that casino's terms, since sites not on GamStop are typically licensed overseas rather than by the UK Gambling Commission. We can explain how that process generally works, but we cannot intervene in individual cases.
Safer Gambling Support
If gambling has stopped being enjoyable or is causing you difficulty, GamCare offers free, confidential support and can be reached through its helpline and website. Readers who want a break from all UK-licensed gambling can also register with GAMSTOP, though this does not affect access to casinos licensed outside Great Britain, which is a distinction worth understanding before relying on it as a sole safeguard. Blocking software installed at device or network level is another option some readers use alongside, rather than instead of, formal self-exclusion.
What Happens After You Contact Us
Every message is read by a real person on our editorial team, not filtered through a bot. We aim to reply within a couple of working days, though this can stretch a little longer when we are mid-way through updating our reviews or fact-checking a change to a casino's terms. If your enquiry needs input from more than one person, we will let you know it is being looked at rather than leaving you without a response.
We take accuracy seriously across everything we publish, including bonus terms, payment options and withdrawal information for casinos not on GamStop. Reader corrections genuinely shape how quickly we update a page, so if something looks off, it is worth telling us.
Before You Get in Touch
A few quick checks can save time on both sides:
- If your question is about a specific casino's bonus terms, deposit limits or games, check whether it is already answered in our guide to trusted non GamStop casinos — the terms attached to welcome offers are usually detailed there.
- If it is an account-specific issue — a delayed withdrawal, a verification request or a dispute over a bonus — contact the casino's own support team first, since they hold the records needed to resolve it.
- If it is general feedback, a correction or a partnership enquiry, email us directly and we will take it from there.
Thank you for taking the time to read our work and for reaching out. Whether it is a quick correction or a longer conversation, we would rather hear from you than leave something unclear.